Reviewed · GLACIER TOURS
Puero Natales: Glacier Tour with Lunch & Whiskey Aperitif
The best part of this day is the journey through Ultima Esperanza Fjord, where mountains, waterfalls, ranches, and Patagonian bird life fill the view before you even reach the glaciers. The boat ride gives you a broad sense of this remote corner of Chile, then the outing gets you on foot for a closer look at Serrano Glacier.
I like the pairing of the two glaciers, and I like the finish at Estancia Perales with lunch and a whiskey aperitif served over ancient ice. The main consideration is the early start and long day, plus the fact that transportation is not included, so you need to arrange your own way to the meeting point.
Key points to know
- Two glaciers in one day: See Balmaceda from the water and walk to a viewpoint facing Serrano Glacier.
- A fjord cruise with variety: The route includes mountains, waterfalls, ranches, native flora, and Patagonian bird life.
- A proper Patagonian finish: Lunch at Estancia Perales is followed by whiskey with ancient glacier ice.
- A full 10-hour outing: The day begins around 7:00 a.m. and returns to Puerto Natales at about 5:00 p.m.
- Bilingual guiding: The live guide speaks Spanish and English.
- Plan your own transport: Transportation is not included, and the meeting point is at 560 Eberhard Street in Puerto Natales.
Why this fjord trip is worth your day

Puerto Natales is often used as a base for Torres del Paine, but the water route through Ultima Esperanza Fjord offers a different view of Patagonia. Instead of spending the whole day on roads or trails, you travel by boat through a long fjord framed by mountains and open water.
I like this excursion because the scenery changes at a steady pace. You are not simply taken to a glacier, shown a viewpoint, and sent back. The route includes natural features, working ranch country, waterfalls, and bird life, so the cruise itself is a major part of the experience.
The schedule also gives you two ways to see ice. Balmaceda Glacier is viewed from the boat, while Serrano Glacier requires a walk to a viewpoint inside Bernardo O’Higgins National Park. That contrast matters. You get the drama of a glacier from the water, then a more active stop on land.
At $279 per person, this is not a cheap half-day outing. The price makes more sense if you value the full package: a 10-hour fjord cruise, park admission, a guide, onboard coffee or tea, lunch, the two glacier visits, and the whiskey aperitif. If you only want a quick glacier photograph, it is a costly choice. If you want a full day with meals and several types of scenery, the value is easier to see.
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Starting at 7:00 a.m. in Puerto Natales

The stated meeting point is 560 Eberhard Street in Puerto Natales, with the schedule also referring to a presentation in Puerto Natales or Puerto Bories. The day begins at about 7:00 a.m., so confirm the exact departure details when you reserve.
Transportation is not included. That is an important practical point, especially if you are staying outside central Puerto Natales or need to reach Puerto Bories independently. The activity information does not specify a pickup service, vehicle arrangement, or group size, so ask about the meeting procedure before the day of departure.
Bring your passport or ID card. You should also leave large bags and luggage behind, since they are not allowed. A small day bag is the sensible choice, but the stated restrictions mean you should not arrive with full-size travel baggage.
Cruising through Ultima Esperanza Fjord

The boat departs from Puerto Bories and follows Ultima Esperanza Fjord toward the glaciers. The name means Last Hope Fjord, and the route gives you a strong sense of why fjord travel is such a good fit for Patagonia. The water carries you into a long corridor of mountains, while the shoreline brings changing views of vegetation, waterfalls, ranches, and bird life.
I would treat this part as more than transportation. Keep your camera ready, but do not spend the entire ride staring at a screen. The scenery is the point, and conditions can change quickly in this region. Coffee or tea is included onboard, which is a small but welcome detail during a morning departure.
The cruise is also useful for visitors who want natural variety without committing to a demanding full-day hike. You see remote country from the boat, then take a shorter walk later in the day. The information provided does not give the walking distance, trail surface, or accessibility details, so ask the operator if mobility is a concern.
Balmaceda Glacier from the water at 10:45 a.m.

At about 10:45 a.m., the boat reaches the Balmaceda Glacier viewing area. This is a water-based stop, so you see the glacier from the vessel rather than walking up to it.
That distinction helps set expectations. Balmaceda is part of the scenic cruise, and the view depends on your position on the boat, weather, and visibility. You may need to move between viewing areas to make the most of the stop, so wear clothing that lets you stay outside comfortably.
The glacier is one of the two headline sights, but the fjord approach gives it context. You see ice surrounded by mountains and water rather than as an isolated attraction. This is one reason the excursion works well as a broad introduction to the fjords.
Same corner of Chile, a completely different day out:
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Walking toward Serrano Glacier at 11:00 a.m.
Around 11:00 a.m., the outing continues with a hike to the Serrano Glacier viewpoint in Bernardo O’Higgins National Park. The park ticket is included, so you do not need to purchase separate admission for this part of the day.
Serrano is the more active stop. You leave the boat and walk to a viewpoint, gaining a closer look at the glacier than you get at Balmaceda. The supplied details do not state the distance, trail conditions, elevation gain, or estimated walking time. Ask for those specifics if you need to judge the walk carefully.
For many people, this will be the most satisfying part of the outing. The walk breaks up the boat ride and gives you a direct sense of the terrain. It also lets you compare the two glacier visits: Balmaceda is viewed from the fjord, while Serrano is approached on foot.
The excursion does not promise a long trek, technical hiking, or time on the ice. You should think of it as a viewpoint walk rather than a glacier expedition. Bring your passport or ID as required, and wear practical outdoor clothing suitable for a day around cold water and open mountain scenery.
Lunch and whiskey with ancient ice at Estancia Perales
At about 12:30 p.m., the group returns from the Serrano Glacier area to Estancia Perales. Lunch is included, and this is more than a quick snack added to a boat trip. The estancia setting gives the day a local, land-based finish after several hours surrounded by fjord scenery.
The food receives particularly strong praise in the available feedback. One recent booking described the lunch as incredible, while another singled out the fjord, onboard service, and lunch as highlights. The exact menu is not provided, so you should not book this expecting a particular dish or dietary arrangement unless you confirm it directly.
The whiskey aperitif is the outing’s most distinctive extra. It is served on the rocks with ancient ice from the glacier. That detail gives the final stop a sense of place, though you can still enjoy the trip without treating the drink as the main attraction.
If you do not drink alcohol, ask about alternatives before booking, since the included item is specifically described as whiskey. Coffee or tea is also included onboard, but no separate nonalcoholic aperitif is listed.
Returning to Puerto Natales around 5:00 p.m.
The stated arrival time in Puerto Natales is approximately 5:00 p.m. This is a long day, but the schedule has a clear rhythm: morning departure, fjord cruise, Balmaceda viewing, Serrano walk, lunch, whiskey, and return.
Do not plan a tight evening connection or an important activity immediately afterward. The arrival is approximate, and a boat-based outing can be affected by conditions on the water. The schedule also includes a substantial gap between the return from Serrano at about 12:30 p.m. and arrival in Puerto Natales at 5:00 p.m., so expect the return journey to take several hours.
The 10-hour length suits you if you want one major outing to fill a day. It may feel too long if you prefer short excursions or want to keep energy for an evening in town. The reward is that you cover a lot of ground without arranging several separate activities.
What the $279 price includes
The cost is $279 per person. Included are:
- A live guide
- Spanish and English guiding
- Coffee or tea onboard
- Lunch at Estancia Perales
- Whiskey with ancient ice
- Admission to Bernardo O’Higgins National Park
Transportation is not included. That omission matters because you need to handle your own arrival at the meeting point, and the route begins from Puerto Bories according to the schedule.
The price is strongest for someone who wants convenience once the activity begins. You have guiding, food, drinks, park admission, boat travel, and both glacier stops bundled together. You avoid paying separate entry fees or searching for lunch during the day.
The value is weaker if you do not care about the meal, whiskey, or guided format. In that case, the cost may feel high compared with a simpler sightseeing option. I would compare the total price, not just the boat fare, because lunch and park admission are already covered here.
Who should book this outing
I would recommend this day to you if you want to see glaciers but do not want a demanding multi-day trek. It also suits anyone who likes a mix of transport and walking, with enough variety to keep a long day interesting.
It is a good match for:
- First-time visitors to the Puerto Natales area
- People who want both Balmaceda and Serrano glaciers
- Anyone interested in fjords, waterfalls, bird life, and ranch scenery
- Visitors who appreciate having lunch included
- English or Spanish speakers who want a live guide
- People happy to spend a full day on a boat and short glacier walk
I would think twice if you need a detailed hiking itinerary, a guaranteed menu, a short excursion, or included transport. The walking details are not specified, and no guide names are provided, so ask direct questions before paying if either point matters to you.
The overall rating is 4.6 from 110 bookings, and the strongest praise centers on the glaciers, fjord scenery, onboard attention, and lunch. The most useful practical tip is to confirm the starting time carefully, since the booking platform and local provider may show different departure information.
Should you book the Balmaceda and Serrano glacier tour?

Book it if you want a full Patagonian day rather than a quick photo stop. The two-glacier format is the main reason to choose it, and the route through Ultima Esperanza Fjord adds waterfalls, mountains, ranches, and bird life before the main sights.
At $279, it is best for you if lunch, park entry, guiding, and the whiskey aperitif all have real value. Arrange your own transportation, confirm the departure time, bring identification, and pack light. With those details handled, this is a well-rounded way to see the fjords and two major glaciers from Puerto Natales.
FAQ
Where does the glacier tour meet?
The stated meeting point is 560 Eberhard Street in Puerto Natales. The schedule also refers to a presentation in Puerto Natales or Puerto Bories, so confirm the exact departure instructions when booking.
How long does the experience last?
The activity lasts about 10 hours. It begins around 7:00 a.m. and returns to Puerto Natales at approximately 5:00 p.m.
Which glaciers will I see?
You will see Balmaceda Glacier from the boat and walk to a viewpoint for Serrano Glacier in Bernardo O’Higgins National Park.
Is transportation included?
No. Transportation is listed as not included, so you need to arrange your own way to the meeting point.
Is lunch included?
Yes. Lunch at Estancia Perales is included in the price.
Is the whiskey aperitif included?
Yes. A whiskey aperitif served with ancient ice is included. Coffee or tea onboard is also included.
What should I bring?
Bring your passport or ID card. Pets, luggage, and large bags are not allowed.
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